Welcome to The Matera Collective LLC. By accessing or using our website, you agree to the following terms and conditions. Please read carefully.
General
- Matera Collective (“we,” “us,” or “our”) operates this website to provide customers with opportunities to purchase, rent, or sell luxury and designer items.
- By using our website, you agree to comply with all applicable laws and these terms.
- All purchases are subject to product availability.
Purchasing Items
- Prices are as listed on the site and include applicable taxes unless otherwise stated.
- Payment: Full payment is required at the time of purchase. We accept [list accepted payment methods].
- Shipping & Delivery: Orders are shipped according to the options selected at checkout. Shipping times are estimates and may vary.
- Returns & Exchanges: Unless otherwise stated, all sales are final. No returns or exchanges are accepted for purchased items unless explicitly indicated.
- Authenticity: All items sold are guaranteed authentic. Any Gift With Purchase (GWP) or VIP items will be noted in the item description.
Selling to The Matera Collective LLC
- Individuals may submit luxury items for purchase consideration through our “Sell to Us” process.
- Submission: You must provide accurate details, including brand, condition, photos, and provenance of the item.
- Selection: We reserve the right to accept or decline any submission at our discretion. Items that are accepted but upon inventory and receipt of the item that are not found to be authentic or up to our standards will be responsible for paying a $100 restocking fee.
- Offer & Payment: If accepted, we will make a purchase offer. Payment will be issued after receiving and verifying the item.
- Condition: Items must match the description submitted and be in the stated condition. Any discrepancy may result in offer adjustment or rejection.
Renting from Matera Collective
- Eligibility: Renters must be at least 18 years old. Rentals are currently available in the continental United States only.
- Rental Period & Pricing: Rental periods are 1–2 weeks (or as stated on the website), with rates calculated as a percentage of the item’s retail value (1 week = 20%, 2 weeks = 30%).
- Booking & Payment: Full payment is required at the time of booking. High-value items may require a refundable security deposit.
- Shipping & Returns: Items will be shipped in protective packaging. Renters must return items in original condition and packaging by the end of the rental period. Late returns may incur daily fees. Unreturned items may be charged at full retail value.
- Care & Damage: Renters are responsible for normal care. Damage beyond normal wear may result in additional fees. Professional cleaning is included between rentals.
Intellectual Property
- All content on the website, including text, images, logos, and designs, is owned by The Matera Collective LLC or licensed to us.
- Users may not copy, distribute, or reproduce any content without written permission.
Limitation of Liability
- The Matera Collective LLC is not liable for any indirect, incidental, or consequential damages arising from the use of this website or from purchasing, selling, or renting items.
- We are not responsible for damages to items in the shipping process once they leave our facility.
- We make reasonable efforts to ensure accurate product information but are not responsible for errors or omissions.
Privacy
- Customer information is collected and used in accordance with our Privacy Policy. By using the website, you consent to our data practices.
Modifications
- Matera Collective reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be posted on this page. Continued use of the website constitutes acceptance of any changes.
- These Terms & Conditions are governed by the laws of the State of Indiana. Any disputes will be subject to the exclusive jurisdiction of the courts located within the State of Indiana.
Contact Us
If you have questions about these Terms & Conditions, please contact us at: